Amazon It is prepared to change the rules of the return, with the clear objective of counteracting the work of the clever people who still take advantage of the current conditions: the changes to the regulation, which will enter into force starting from next Monday 23 June, will concern not only electronics but a wider range of products.
In addition to the limitations already in place as regards the scope of theelectronics Specifically, therefore, the free returns can take place exclusively within and no later than 14 days from the purchase and no longer within 30 as still happens: the narrow will concern a long list of articles by Amazon and its commercial partners, including software, large appliances, cars and motorbikes, videos, home cinema, home, cuisine, do it yourself, toys, personal care products, health devices.
As mentioned, the e-commerce giant had already cut the times for consumer electronics and derivatives products in March 2024: for “cameras and video cameras, electronic devices, laptops and tablets, desktops and monitors, components for computers, storage and peripheral devices, stationery and office products, music, DVDs and videos, video games and consoles, you have 14 calendar days from the delivery date to change your mind”. The company decided to move so because of the numerous sly who take advantage of the large scissor of time and the gratuity of the return to use the product for a month and then return it without any criminal or additional cost.
The goal would therefore be to discourage this incorrect practice and, according to the advances of DDAY.it, the official should arrive shortly, as far as there is still a press release but only a note that anticipates the incoming change: “We are changing the return window for some categories of selected products”communicated Amazon to DDAY.it, “The return policy and the date within which the return can be made clearly indicated under the price of the product”.
At this point it is likely that the return at 30 days remain for a minority of products, but in any case the deadline, indicated clearly below each product, will never be less than 14 days provided for by the consumer code.
A policy of cuts to expenses that will bring benefits in the pockets of Amazon but above all of the smallest partners who do not have the same financial resources: everything, then, comes a few weeks after the Prime Day, presumably not a random decision.