Just as it often happens for some apps that stop working in the most obsolete cell phones, it will happen for Netflix that from Tuesday 3 June It will no longer be visible by users who have very specific types of devices: the American multimedia streaming company has communicated it by sending an email to those interested in this novelty.
Where it will stop working
In detail, these are the older models of Amazon Fire TV. Amazon’s spokesman Jen Lurey Ridings confirmed that the support is about to end in a declaration sent to The Verge. “Netflix will stop support for some first generation Fire TV devices, introduced more than 10 years ago. Netflix remains available on all other Fire TV devices “. Lurey Ridingcs specified that Netflix will not be supported on the first generation models of Fire TV, Fire TV Stick and Fire TV Stick with voice remote control. In addition, it has been confirmed that owners of these devices “They may be entitled to a discount on a more recent Fire TV Stick and can contact customer service for more information“.
2014 models
The experts in the sector explain that these are models now entered on the market more than 10 years ago, precisely in 2014, losing the guaranteed support in the form of software and safety updates for a long time. As a rule, the software support for Fire TV devices lasts four years after the latest availability of the product on Amazon.
Netflix’s choice
According to the manufacturer, the old devices are still “used by a small group of customers “: Most of Fire TV users use more recent models that will not have this type of problem. Even if there is no official note from Netflix, there are various indications that gradually abandon the oldest devices because they are unable to support the most modern “codec av1” that the company has used since 2021. “This codec not only compresses in a more efficient way but offers a better display for the same frame rate or requires less bandwidth to the same image quality. Thanks to AV1’s open nature, no license costs are foreseen.
The codec cannot be installed on older devices through a software update “, explain the experts to the specialized newspaper Heise.
Finally, Neflix has already introduced some new error codes called “R4, R12 or R25-1” for devices that no longer support the application or if it no longer operates in the short term.