Apple ID in haywire, with many user reports recorded in the last few hours. According to what was reported by users of the account provided to access Apple services, there would be serious problems in accessing the personal page. Many have been denied “log in” by receiving a request to change their password. All without any real motivation.
What happened
Numerous users have found all their devices disconnected from their ID and were unable to log in, effectively finding themselves blocked. Many had to reset their password to be able to access their personal page again.
Naturally, the situation is generating discontent among users, who are wondering whether the US multinational is really capable of managing and storing their data safely. Once again, therefore, we have returned to addressing the age-old question of safety of contents saved by users. Greater moderation is needed, as well as more timely and transparent contacts with the many people connected.
The fact of having been disconnected from their devices has generated many problems for users, especially for those who had activated the protection function of the stolen device. The latter had more difficulties. They also didn't like the fact that Apple didn't deliver right away explanations and/or reassurances to users.
Doubts about Apple
Many are concerned and express perplexity and annoyance. Apple would have a duty to inform people. While waiting for clarifications from the US multinational, everyone is advised to pay attention to theirs account and to possible operations that may be suspicious.
According to reports from Forbes, the first problems with Apple ID accounts began yesterday evening, Friday 26 April, with reports from iPhone, iPad and MacBook owners. Many thought they were victims of a cyber attack, but this would not be the case, because they are only asked to reset their password.
“When something comes unexpectedly, such as a password reset or a One Time Password request, it is important to investigate further and research where possible, before following any instructions provided”said Jake Moore, global cybersecurity consultant at ESET, as reported by Forbes. “It seems to be true bugs as so many have been involved. While it's a hassle, it's often a good idea to reset all connected devices and change your password every now and then or when a data breach has occurred.
However, due diligence is key when dealing with unsolicited notifications and MFA should be enabled by default for all accounts“, he concluded.